1.1
/5.0
45 customer reviews
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reviewers recommend
HP
Note: The star rating (1.1 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.
45 Customer Reviews
by Nora960
AWFUL AWFUL AWFUL!!!
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by Monica690
Brought a printer and my god the…
1
0
by Cherly J.
Absolutely diabolical customer service.
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by Wallace284
I'm disappointed to be writing this…
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by Alice958
Horrible build quality they dont stand behind product
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by Victoria W.
The greediest
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by Claire R.
HP Docking Station
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by Holt573
Ridiculous!
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by Horton957
If I could rate them 0 Stars I would!
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by Leah94
Horrible
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Questions & Answers
Q:
What would be the best Spectre laptop from HP?
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Q:
How easy is it to get a hold of customer service at HP?
You might as well forget it. You get sent on a trip of runarounds that can quite literally last for hours.
by Carolyn M. - February 11, 2022
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It is a nightmare trying to get any kind of customer service from HP. Their online system sends you in an endless loop, but so does the phone service. I was shunted to five different departments in one visit; and incidentally, there is one spot where you are supposed to hit 1 and then enter your case number... except what happens when you hit 1 is that the whole menu repeats. If you hit 2 or 3, your other options, nothing at all happens And that is how I lost six hours of my life that I will never get back.
by Dianne C. - December 03, 2020
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Totally impossible unless you buy a smart assistant
by Derek Mitchelle - May 18, 2020
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Q:
Are there other similar companies to HP that are less expensive or better?
I'm sure there're. So please look for them because I can't even fathom the concept that they could be any worse than HP.
by Jacob E. - February 11, 2022
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Stay away from HP. They sell you refurbished HP products under the guide of 'new.'
by Bruce Hall - June 26, 2019
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Not sure._____________________________________________
by Lee S. - February 25, 2019
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Q:
What made you choose HP over similar businesses?
I'm old and remember the HP of 20 years ago. Boy has time changed this company.
by Ellen Hayes - February 11, 2022
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Price but DONT DO IT! My latest HP is garbage! They won't even fix a problem it's had from the get go because it's out of warranty couple days... five to be exact! I would have thought they would have made an exception when they know it has been screwed up from the beginning but apparently there is no customer service at HP. Once the sell is over you are on your own! No more HP for me! Cannot buy for someone he will not stand behind their product!
by Dean - July 29, 2020
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Their long-standing reputation. Boy, was I wrong. Stay away from HP. They sell refurbished products under the guise of 'new.'
by Rafael Garza - June 26, 2019
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Q:
Is this a safe url?
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